Support
Last updated: October 1, 2026
Questions about your account, subscription, or briefs? Email hello@readgeo.net and we'll get back to you as soon as we can. Answers to the most common questions are below.
Managing or canceling a subscription
Subscribed in the iPhone app: go to iPhone Settings > your name > Subscriptions > GEO. Apple handles billing, plan changes, and cancellations for App Store subscriptions.
Subscribed on readgeo.net: open GEO, go to Settings > Plan, and tap Manage.
Canceling stops future billing. You keep access until the end of the period you've paid for.
Restoring a purchase
Reinstalled the app or signed in on a new iPhone? Sign in to your GEO account, go to Settings > Plan, and tap Restore App Store purchases. Your plan follows the Apple ID that bought it.
Briefs aren't arriving by email
Add briefs@readgeo.net to your contacts, then check your Spam and Promotions folders. Moving a brief to your Primary inbox and marking it Not spam teaches your email provider to deliver the next ones. Every brief is also always available in the app and on readgeo.net.
Signed up with Sign in with Apple and chose Hide My Email? Briefs are forwarded by Apple to the email on your Apple ID.
Changing your name or email
Go to Settings > Account. Email changes take effect after you confirm the link we send to the new address.
Deleting your account
Go to Settings, tap Delete account at the bottom, and type delete to confirm. This permanently removes your account and stops all emails. A web subscription is canceled automatically. An App Store subscription is billed by Apple, so cancel it in iPhone Settings > your name > Subscriptions.
Contact
Email hello@readgeo.net for anything else, including billing questions and feedback.